Learner Resources-ICTSS00107 Introductory Help Desk Skill Set CRICOS Forms software and documentation inventories *

software and documentation inventories * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEDEL404 Mentor in the workplace TAEDEL301 Provide work skill instruction TAEASS301 Contribute to assessment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets If you require RPL Kits with comprehensive benchmarking

Units of competency ICTNWK553 Configure enterprise virtual computing environments ICTNWK554 Manage enterprise virtual computing environments ICTNWK559 Install an enterprise virtual computing environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSL973022 Conduct laboratory-based acceptance tests for construction materials RIISTD401 Monitor quarry laboratory operations and the quality of results MSL952001 Collect routine site samples * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTSS00107 Introductory Help Desk Skill Set CRICOS Forms software and documentation inventories *Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all